Nobody likes their business phone system. What if it were reinvented as a modern smart device that made it easy to manage all your communications?
I began with very rough wireframes in Axure to spec out the basic functionality of the product. But it soon became clear that the resulting UI was messy and I switched to hand drawings to help work out the rhythm of the interface.
Touch Interface Design
Returning to Axure, I created a high-fidelity prototype that demonstrated the core functionality of the product, a combination of business VOIP and an automated CRM system. Since we were targeting the Android environment, I adapted many of Google’s design standards.
The physical product needed to be dramatically different from the cheap plastic IP phones in most offices today. Working with an industrial designer, I sketched out my concept for a simple stand based on a torque hinge that was easily adjustable, sturdy, and also wall-mountable. The result was a working physical prototype produced on a 3D printer.